# OSError \[Errno 101\] Network is unreachable, when trying to send Email in Django using smtplib on GoDaady Server **URL:** \ **Category:** Mystery Errors\ **Created:** [April 22, 2024, 7:16pm UTC](https://forum.djangoproject.com/t/oserror-errno-101-network-is-unreachable-when-trying-to-send-email-in-django-using-smtplib-on-godaady-server/30426 "2024-04-22T19:16:27Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![khaw235](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/khaw235/32/6372_2.png) [@khaw235](https://forum.djangoproject.com/u/khaw235)\ **Post date:** [April 22, 2024, 7:16pm UTC](https://forum.djangoproject.com/t/oserror-errno-101-network-is-unreachable-when-trying-to-send-email-in-django-using-smtplib-on-godaady-server/30426/1 "2024-04-22T19:16:27Z")
Hi there, I have a strange issue. I have a Payment app in Django, deployed on GoDaddy. In app, I need to send email to the user when their payment is successful. I am using `smtplib` and `email` libraries. The steps I did are: - Created Application Password in Google Account - Used my email, that app password, `587` port and `smtp.gmail.com` server The problem is, it totally works fine on my local host and I receive the email. But, it is not working on GoDaddy and I receive the following error: ```auto [Errno 101] Network is unreachable Traceback (most recent call last): File "/home/g549hesohwxf/public_html/pl_payment_gateway/app/utils.py", line 52, in send_email with smtplib.SMTP(smtp_server, smtp_port) as server: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/alt/python311/lib64/python3.11/smtplib.py", line 255, in __init__ (code, msg) = self.connect(host, port) ^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/alt/python311/lib64/python3.11/smtplib.py", line 341, in connect self.sock = self._get_socket(host, port, self.timeout) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/alt/python311/lib64/python3.11/smtplib.py", line 312, in _get_socket return socket.create_connection((host, port), timeout, ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/opt/alt/python311/lib64/python3.11/socket.py", line 851, in create_connection raise exceptions[0] File "/opt/alt/python311/lib64/python3.11/socket.py", line 836, in create_connection sock.connect(sa) OSError: [Errno 101] Network is unreachable ``` I searched around the web and got to know that many hosts block this ports by default to avoid spamming. I tried talking to GoDaddy support. They said following things: - GoDaddy does not block this port - Use the Microsoft Office 365 SMTP Server details. I used their own details which is `smtp.office365.com`, `587` port and the email which I created on my domain in GoDaddy. But, I still see the same error. I reported this issue to GoDaddy and they said, they can’t help, the issue is in my app. I can’t figure out the issue as it works perfectly fine on my local host. More strange thing is, the SMTP details are of the same account which I am using in GoDaddy provided Email Account and the email account works fine and I can send the email through that, it’s just my Django app which is not able to send emails using that same account details. Below is my email sending code: ```auto import logging import smtplib from email.mime.multipart import MIMEMultipart from email.mime.text import MIMEText logger = logging.getLogger() def send_email(response_status_code, response_dict, order_details): logger.info("SETTING UP SMTP SERVER...") smtp_server = 'smtp.office365.com' smtp_port = 587 smtp_username = 'no-reply@parkinglink.com.au' smtp_password = [hidden-password] sender_email = 'no-reply@parkinglink.com.au' receiver_email = order_details['email'] logger.info("SETTING EMAIL DETAILS...") msg = MIMEMultipart() msg['From'] = sender_email msg['To'] = receiver_email msg['Subject'] = 'New Booking Creation Status | ParkingLink' booking_status = "NOT created" if int(response_status_code) == 200 and str(response_dict["success"]).lower() == "true": booking_status = "created successfully" logger.info("WRITING EMAIL BODY...") email_body = f""" Dear User, Your booking was {booking_status}. Regards, ParkingLink """ logger.info("EMAIL BODY: %s", email_body) # CODE WORKS FINE UP TO THIS STEP msg.attach(MIMEText(email_body, 'plain')) try: logger.info("CONNECTING TO SMTP SERVER...") with smtplib.SMTP(smtp_server, smtp_port) as server: logger.info("STARTING TLS...") server.starttls() # Secure the connection logger.info("LOGGING INTO EMAIL CLIENT...") server.login(smtp_username, smtp_password) logger.info("CREATING NEW EMAIL...") text = msg.as_string() logger.info("SENDING EMAIL...") server.sendmail(sender_email, receiver_email, text) logger.info("EMAIL SENT SUCCESSFULLY!") except Exception as e: logger.info("Failed to send email: %s", e, exc_info=True) ``` Can anyone help me in this? ---
**Author:** ![wassef911](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/wassef911/32/17521_2.png) [@wassef911](https://forum.djangoproject.com/u/wassef911)\ **Post date:** [April 22, 2024, 8:33pm UTC](https://forum.djangoproject.com/t/oserror-errno-101-network-is-unreachable-when-trying-to-send-email-in-django-using-smtplib-on-godaady-server/30426/2 "2024-04-22T20:33:13Z")
try to do: ```sh $ telnet smtp.office365.com 587 # just to check if you can reached it ``` you might need to allow this outbound connection in your firewall: (assuming it is a Linux VPS, nothing fancy) ```sh $ sudo ufw allow out 587 ``` ```sh # if that didn't solve it, screenshot the status result? maybe we'll find something there $ sudo ufw status verbose ``` ---
**Author:** ![khaw235](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/khaw235/32/6372_2.png) [@khaw235](https://forum.djangoproject.com/u/khaw235)\ **Post date:** [April 22, 2024, 8:38pm UTC](https://forum.djangoproject.com/t/oserror-errno-101-network-is-unreachable-when-trying-to-send-email-in-django-using-smtplib-on-godaady-server/30426/3 "2024-04-22T20:38:44Z")
@wassef911 where do I need to run the telnet command? In GoDaddy’s terminal? Also do I need to run `sudo ufw allow out 587` in GoDaddy? ---
**Author:** ![mghiasvandm](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/mghiasvandm/32/16497_2.png) [@mghiasvandm](https://forum.djangoproject.com/u/mghiasvandm)\ **Post date:** [April 22, 2024, 8:39pm UTC](https://forum.djangoproject.com/t/oserror-errno-101-network-is-unreachable-when-trying-to-send-email-in-django-using-smtplib-on-godaady-server/30426/4 "2024-04-22T20:39:39Z")
Hi, the solution that worked for me is: All you need to do is add the code below to settings.py: ```auto EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend' EMAIL_HOST = 'localhost' EMAIL_PORT = 25 ``` Then, inside the file where you are trying to send an email, use the EmailMessage class for sending the email. Best regards, ---
**Author:** ![khaw235](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/khaw235/32/6372_2.png) [@khaw235](https://forum.djangoproject.com/u/khaw235)\ **Post date:** [April 22, 2024, 9:00pm UTC](https://forum.djangoproject.com/t/oserror-errno-101-network-is-unreachable-when-trying-to-send-email-in-django-using-smtplib-on-godaady-server/30426/5 "2024-04-22T21:00:27Z")
@wassef911 getting these errors: ![image](https://us1.discourse-cdn.com/flex026/uploads/djangoproject/original/3X/9/a/9a3dd5227d034509514b7325dc45363715418ff5.png) ---
**Author:** ![khaw235](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/khaw235/32/6372_2.png) [@khaw235](https://forum.djangoproject.com/u/khaw235)\ **Post date:** [April 22, 2024, 9:29pm UTC](https://forum.djangoproject.com/t/oserror-errno-101-network-is-unreachable-when-trying-to-send-email-in-django-using-smtplib-on-godaady-server/30426/6 "2024-04-22T21:29:43Z")
@mghiasvandm can you share your email sending code which worked for you? I tried your suggestion but it did not work for me. ---
**Author:** ![khaw235](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/khaw235/32/6372_2.png) [@khaw235](https://forum.djangoproject.com/u/khaw235)\ **Post date:** [April 22, 2024, 11:00pm UTC](https://forum.djangoproject.com/t/oserror-errno-101-network-is-unreachable-when-trying-to-send-email-in-django-using-smtplib-on-godaady-server/30426/7 "2024-04-22T23:00:14Z")
Can anyone help me out?? ---
**Author:** ![khaw235](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/khaw235/32/6372_2.png) [@khaw235](https://forum.djangoproject.com/u/khaw235)\ **Post date:** [April 23, 2024, 7:48pm UTC](https://forum.djangoproject.com/t/oserror-errno-101-network-is-unreachable-when-trying-to-send-email-in-django-using-smtplib-on-godaady-server/30426/8 "2024-04-23T19:48:46Z")
Still could not solve my issue. ---
**Author:** ![yashubis28](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/yashubis28/32/25386_2.png) [@yashubis28](https://forum.djangoproject.com/u/yashubis28)\ **Post date:** [November 25, 2024, 9:03am UTC](https://forum.djangoproject.com/t/oserror-errno-101-network-is-unreachable-when-trying-to-send-email-in-django-using-smtplib-on-godaady-server/30426/9 "2024-11-25T09:03:20Z")
I am also facing same error in GoDaddy can you share me how you overcome from this error. ---
**Author:** ![Amjadm31](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/amjadm31/32/27516_2.png) [@Amjadm31](https://forum.djangoproject.com/u/Amjadm31)\ **Post date:** [March 16, 2025, 5:38am UTC](https://forum.djangoproject.com/t/oserror-errno-101-network-is-unreachable-when-trying-to-send-email-in-django-using-smtplib-on-godaady-server/30426/10 "2025-03-16T05:38:09Z")
Anyone has solved the issue? could you please share with us the solution?