# send eMail from form **URL:** \ **Category:** Mystery Errors\ **Created:** [March 16, 2024, 11:02am UTC](https://forum.djangoproject.com/t/send-email-from-form/29151 "2024-03-16T11:02:55Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Gae58](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/gae58/32/18215_2.png) [@Gae58](https://forum.djangoproject.com/u/Gae58)\ **Post date:** [March 16, 2024, 11:02am UTC](https://forum.djangoproject.com/t/send-email-from-form/29151/1 "2024-03-16T11:02:55Z")
Hi, I made a web page to allow the user to send a message via eletrronic mail. I post the setting of the settings.py file. ```auto # eMail DEFAULT_FROM_EMAIL= 'info@personalsoftware.it' EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend' EMAIL_HOST_USER = config('EMAIL_HOST_USER') EMAIL_HOST_PASSWORD = config('EMAIL_HOST_PASSWORD') # EMAIL_HOST_TLS = config('EMAIL_HOST_TLS') EMAIL_PORT = config('EMAIL_PORT') EMAIL_HOST = config('EMAIL_HOST') ``` And the setting of the .env file ```auto EMAIL_HOST_USER=info@personalsoftware.it EMAIL_HOST_PASSWORD=XXXXX EMAIL_USE_TLS=True EMAIL_PORT=587 EMAIL_HOST=993 ``` But it returns this error ```auto Error sending email: [Error 11001] getaddrinfo failed [16/Mar/2024 11:52:36] "POST /email/ HTTP/1.1" 200 54 ``` I placed prints in the view file and the error occurs when I launch the send\_mail() function I don’t know if the settings are correct and I don’t understand where I am wrong Thanks ---
**Author:** ![KenWhitesell](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/kenwhitesell/32/280_2.png) [@KenWhitesell](https://forum.djangoproject.com/u/KenWhitesell)\ **Post date:** [March 16, 2024, 11:26am UTC](https://forum.djangoproject.com/t/send-email-from-form/29151/2 "2024-03-16T11:26:46Z")
Side note: When needing to preformat multiple lines, enclose the code between lines of three backtick - ` characters. This means you’ll have a line of ```, then your code, then another line of ```. (I’ve taken the liberty of fixing your original post for you.) > [@Gae58](#): > > `EMAIL_HOST=993` EMAIL\_HOST needs to be the dns name or ip address of the email server, not a port number. ---
**Author:** ![Gae58](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/gae58/32/18215_2.png) [@Gae58](https://forum.djangoproject.com/u/Gae58)\ **Post date:** [March 16, 2024, 4:32pm UTC](https://forum.djangoproject.com/t/send-email-from-form/29151/3 "2024-03-16T16:32:40Z")
I apologize again and thank you for editing it. I have made lal modification as you suggested ```auto EMAIL_HOST_USER=info@yourpersonalsoftware.it EMAIL_HOST_PASSWORD=XXX EMAIL_USE_TLS=True EMAIL_PORT=587 EMAIL_HOST=www.yourpersonalsoftware.it ``` And now this other error comes back. What can I do to make sure it is just a timeout problem and not something else ? Below is the error ```auto Error sending email: [WinError 10060] Unable to establish connection. Incorrect response from the connected party after the time interval or no response from the connected host. [16/Mar/2024 17:28:03] "POST /email/ HTTP/1.1" 200 54 ``` This time I hope I did not make a mistake with the backticks. ---
**Author:** ![Gae58](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/gae58/32/18215_2.png) [@Gae58](https://forum.djangoproject.com/u/Gae58)\ **Post date:** [March 16, 2024, 4:43pm UTC](https://forum.djangoproject.com/t/send-email-from-form/29151/4 "2024-03-16T16:43:40Z")
I removed the www. but same result ---
**Author:** ![Gae58](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/gae58/32/18215_2.png) [@Gae58](https://forum.djangoproject.com/u/Gae58)\ **Post date:** [March 16, 2024, 5:05pm UTC](https://forum.djangoproject.com/t/send-email-from-form/29151/5 "2024-03-16T17:05:34Z")
I’ll post the viewa code. I saw that EmailMessage is used and not send\_mail I don’t know if it is the same thing ```auto def send_email(request): try: if request.method == 'POST': name = request.POST.get('name', '') email = request.POST.get('email', '') object = request.POST.get('object', '') message = request.POST.get('message', '') # Send the email send_mail( subject = subject, message = f "From: {name}\nEmail: {email}\nMessage: {message}" from_email = email, recipient_list = ['info@yourpersonalesoftware.it'], fail_silently = False, ) print("Email sent successfully") return HttpResponse('workwithus.html') except Exception as e: print("Error sending email:", type(e), e) return HttpResponse('An error occurred while sending the email.') ``` ---
**Author:** ![KenWhitesell](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/kenwhitesell/32/280_2.png) [@KenWhitesell](https://forum.djangoproject.com/u/KenWhitesell)\ **Post date:** [March 16, 2024, 7:00pm UTC](https://forum.djangoproject.com/t/send-email-from-form/29151/6 "2024-03-16T19:00:31Z")
> [@Gae58](#): > > `EMAIL_HOST=www.yourpersonalsoftware.it` Are you running an email server on this system? If not, then this setting is supposed to be the SMTP server that is responsible for sending emails. ---
**Author:** ![ahmeddeveloper](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/ahmeddeveloper/32/19935_2.png) [@ahmeddeveloper](https://forum.djangoproject.com/u/ahmeddeveloper)\ **Post date:** [March 17, 2024, 6:35am UTC](https://forum.djangoproject.com/t/send-email-from-form/29151/7 "2024-03-17T06:35:06Z")
use this setting, i did it like this: check email host, and use SSL instead of TLS, and enable ssl/tsl both: I hope it will work for you. EMAIL\_BACKEND = ‘django.core.mail.backends.smtp.EmailBackend’ EMAIL\_HOST = ‘[mail.example.com](http://mail.example.com)’ # Outgoing Server EMAIL\_PORT = 465 # SMTP Port EMAIL\_USE\_SSL = True # Enable SSL/TLS **#Authentication details** EMAIL\_HOST\_USER = ‘donotreply@example.com’ # Your email address EMAIL\_HOST\_PASSWORD = ’ ’ # Your email password **#Additional settings if needed** DEFAULT\_FROM\_EMAIL = ‘donotreply@example.com’ # Default sender email address ---
**Author:** ![Gae58](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/gae58/32/18215_2.png) [@Gae58](https://forum.djangoproject.com/u/Gae58)\ **Post date:** [March 17, 2024, 10:55am UTC](https://forum.djangoproject.com/t/send-email-from-form/29151/8 "2024-03-17T10:55:43Z")
Thanks for the suggestions but nothing to do. I specify that I am doing the tests on a local production pc. I don’t know if thiso can affect it. Yes from this pc I send e-mails attrvaerso the roundcube webMail I also specify that I use the file.env to set the parameters even if it is of little use, since they are definitie in the settings.py file I modified the view code making it simple ```auto if request.method == 'POST': send_mail('Subject to Send MAIL', 'Message to send mail', 'info@yourpersonalesoftware.it', ['gaetano.leoni@gmail.com']) ... ``` But the result doesn’t change For completeness I repost the whole code view ```auto from django.core.mail import send_mail from django.conf import settings def send_email(request): try: if request.method == 'POST': send_mail('Subject to Send MAIL', 'Message to send mail', 'info@yourpersonalesoftware.it', ['gaetano.leoni@gmail.com']) except Exception as e: print("Error sending email:", type(e), e) return HttpResponse('An error occurred while sending the email.') ``` .env ```auto EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend' EMAIL_HOST=yourpersonalsoftware.it EMAIL_PORT = 465 # Porta SMTP EMAIL_USE_SSL = True # Abilita SSL/TLS #Dettagli di autenticazione EMAIL_HOST_USER='info@yourpersonalsoftware.it' EMAIL_HOST_PASSWORD = 'XXXX' # La tua password email #Impostazioni aggiuntive se necessarie #DEFAULT_FROM_EMAIL = 'donotreply@example.com' # Indirizzo email predefinito del mittente ``` .env ```auto # eMail EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend' EMAIL_HOST = config('EMAIL_HOST') EMAIL_PORT = config('EMAIL_PORT') #EMAIL_HOST_TLS = config('EMAIL_USE_TLS') EMAIL_HOST_SSL = config('EMAIL_USE_SSL') #DEFAULT_FROM_EMAIL= 'info@yourpersonalsoftware.it' EMAIL_HOST_USER = config('EMAIL_HOST_USER') EMAIL_HOST_PASSWORD = config('EMAIL_HOST_PASSWORD') ``` Sicuramente sarà un errore stupido ma non lo riesco a capire. .env ```auto EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend' EMAIL_HOST=yourpersonalsoftware.it EMAIL_PORT = 465 # Porta SMTP EMAIL_USE_SSL = True # Abilita SSL/TLS #Dettagli di autenticazione EMAIL_HOST_USER='info@yourpersonalsoftware.it' EMAIL_HOST_PASSWORD = 'XXXX' # La tua password email #Impostazioni aggiuntive se necessarie #DEFAULT_FROM_EMAIL = 'donotreply@example.com' # Indirizzo email predefinito del mittente ``` .env ```auto # eMail EMAIL_BACKEND = 'django.core.mail.backends.smtp.EmailBackend' EMAIL_HOST = config('EMAIL_HOST') EMAIL_PORT = config('EMAIL_PORT') #EMAIL_HOST_TLS = config('EMAIL_USE_TLS') EMAIL_HOST_SSL = config('EMAIL_USE_SSL') Surely it will be a stupid mistake but I can't understand it. ``` ---
**Author:** ![KenWhitesell](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/kenwhitesell/32/280_2.png) [@KenWhitesell](https://forum.djangoproject.com/u/KenWhitesell)\ **Post date:** [March 17, 2024, 12:16pm UTC](https://forum.djangoproject.com/t/send-email-from-form/29151/9 "2024-03-17T12:16:21Z")
I’m not asking if you send emails from this system. Do you have an email **server** installed on `yourpersonalsoftware.it` ? (Roundcube is an email _client_, not an email _server_. Since it is an email _client_, you can check to see what its configuration is to see what email server it connects to.) If you do not have an email server installed, then this cannot be your EMAIL\_HOST. What you are looking for is your email server that allows you to make an SMTP connection.