# Server Error 500, when sending mail **URL:** \ **Category:** Using Django\ **Created:** [September 21, 2021, 1:02pm UTC](https://forum.djangoproject.com/t/server-error-500-when-sending-mail/9783 "2021-09-21T13:02:36Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Invito](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/invito/32/5364_2.png) [@Invito](https://forum.djangoproject.com/u/Invito)\ **Post date:** [September 21, 2021, 1:02pm UTC](https://forum.djangoproject.com/t/server-error-500-when-sending-mail/9783/1 "2021-09-21T13:02:36Z")
I’m using Django’s smtp backend to send emails and it works on my local system with DEBUG set to false but fails to work on GoDaddy’s servers… I get the Server Error 500 problem and it points towards:- ```auto ConnectionRefusedError at /contact/ [Errno 111] Connection refused Request Method: POST Request URL: https://www.placeholder.com/contact/ Django Version: 3.2.7 Exception Type: ConnectionRefusedError Exception Value: [Errno 111] Connection refused Exception Location: /opt/alt/python37/lib64/python3.7/socket.py, line 716, in create_connection Python Executable: /home/jnb3o6uaake2/virtualenv/APT/3.7/bin/python3.7_bin Python Version: 3.7.11 Python Path: ['/home/jnb3o6uaake2/APT', '/opt/cpanel/ea-ruby24/root/usr/share/passenger/helper-scripts', '/home/jnb3o6uaake2/virtualenv/APT/3.7/lib64/python37.zip', '/home/jnb3o6uaake2/virtualenv/APT/3.7/lib64/python3.7', '/home/jnb3o6uaake2/virtualenv/APT/3.7/lib64/python3.7/lib-dynload', '/opt/alt/python37/lib64/python3.7', '/opt/alt/python37/lib/python3.7', '/home/jnb3o6uaake2/virtualenv/APT/3.7/lib/python3.7/site-packages'] Server time: Tue, 21 Sep 2021 12:59:08 +0000 send_mail(subject=subject, message=message,from_email="placeholder@placeholder.com", recipient_list=["placeholder@placeholder.com"] … ▼ Local vars Variable Value __class__ body {'Email': 'Email: placeholder@gmail.com', 'Message': '1', 'Name': 'Name: 12', 'Phone': 'Phone: placeholder'} form message 'Name: 12\nEmail: placeholder\nPhone: placeholder\n1' self subject 'Website Inquiry' ``` The sendmail function is highlighted. ```auto EMAIL_BACKEND = "django.core.mail.backends.smtp.EmailBackend" EMAIL_HOST = 'smtp.rediffmailpro.com' EMAIL_HOST_USER = 'placeholder@placeholder.com' EMAIL_HOST_PASSWORD = 'placeholder' EMAIL_USE_SSL = True EMAIL_PORT = '465' ``` ---
**Author:** ![Rigo-Villalta](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/rigo-villalta/32/5667_2.png) [@Rigo-Villalta](https://forum.djangoproject.com/u/Rigo-Villalta)\ **Post date:** [September 21, 2021, 1:11pm UTC](https://forum.djangoproject.com/t/server-error-500-when-sending-mail/9783/2 "2021-09-21T13:11:13Z")
> [@Invito](#): > > `https://www.placeholder.com/contact/` I think you have misunderstanded the instructions of Godaddy. You are pointing to [www.placeholder.com](http://www.placeholder.com), when you have to point to the domain you own is Goddady. You have to change this: ```auto EMAIL_HOST = 'smtp.rediffmailpro.com' EMAIL_HOST_USER = 'placeholder@placeholder.com' EMAIL_HOST_PASSWORD = 'placeholder ``` By the email and password you user in Goddady. By the way, you should use environment variables for this settings. ---
**Author:** ![Invito](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/invito/32/5364_2.png) [@Invito](https://forum.djangoproject.com/u/Invito)\ **Post date:** [September 21, 2021, 1:13pm UTC](https://forum.djangoproject.com/t/server-error-500-when-sending-mail/9783/3 "2021-09-21T13:13:21Z")
‘placeholder’ is a disguise for my private information eg. name, domain etc. I just replaced my information with that ---
**Author:** ![KenWhitesell](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/kenwhitesell/32/280_2.png) [@KenWhitesell](https://forum.djangoproject.com/u/KenWhitesell)\ **Post date:** [September 21, 2021, 1:29pm UTC](https://forum.djangoproject.com/t/server-error-500-when-sending-mail/9783/4 "2021-09-21T13:29:14Z")
Some service providers block certain outbound ports. You need to check with GoDaddy to verify that port 465 is open for you to use. (Internet email spam is a _real_ problem and ISPs take various steps to try and mitigate / limit it.) ---
**Author:** ![Rigo-Villalta](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/rigo-villalta/32/5667_2.png) [@Rigo-Villalta](https://forum.djangoproject.com/u/Rigo-Villalta)\ **Post date:** [September 21, 2021, 1:31pm UTC](https://forum.djangoproject.com/t/server-error-500-when-sending-mail/9783/5 "2021-09-21T13:31:41Z")
```auto ConnectionRefusedError at /contact/ [Errno 111] Connection refused Request Method: POST Request URL: https://www.placeholder.com/contact/ ``` Ok, Even so Django is telling you that it can’t connect with [https://www.placeholder.com/contact/](https://www.placeholder.com/contact/), Have you review the urls config? ---
**Author:** ![Invito](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/invito/32/5364_2.png) [@Invito](https://forum.djangoproject.com/u/Invito)\ **Post date:** [September 21, 2021, 2:07pm UTC](https://forum.djangoproject.com/t/server-error-500-when-sending-mail/9783/6 "2021-09-21T14:07:54Z")
It works on my local system 😂 I’m using placeholder as a placeholder for my private information so it doesn’t get leaked… ---
**Author:** ![Invito](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/invito/32/5364_2.png) [@Invito](https://forum.djangoproject.com/u/Invito)\ **Post date:** [September 21, 2021, 2:08pm UTC](https://forum.djangoproject.com/t/server-error-500-when-sending-mail/9783/7 "2021-09-21T14:08:04Z")
Will look into it ty ---
**Author:** ![Rigo-Villalta](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/rigo-villalta/32/5667_2.png) [@Rigo-Villalta](https://forum.djangoproject.com/u/Rigo-Villalta)\ **Post date:** [September 21, 2021, 7:19pm UTC](https://forum.djangoproject.com/t/server-error-500-when-sending-mail/9783/8 "2021-09-21T19:19:01Z")
You are connecting you development system to the Godaddy server and It Works? but with the same config in Deployment you can’ t reach the page? Do you use a Firewall?