# Template loader appears to be ignoring 3rd party app

**URL:** <https://forum.djangoproject.com/t/template-loader-appears-to-be-ignoring-3rd-party-app/34454>\
**Category:** Using Django\
**Created:** [September 3, 2024, 4:58am UTC](https://forum.djangoproject.com/t/template-loader-appears-to-be-ignoring-3rd-party-app/34454 "2024-09-03T04:58:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![stevenyan](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/stevenyan/32/23684_2.png) [@stevenyan](https://forum.djangoproject.com/u/stevenyan)\
**Post date:** [September 3, 2024, 4:58am UTC](https://forum.djangoproject.com/t/template-loader-appears-to-be-ignoring-3rd-party-app/34454/1 "2024-09-03T04:58:38Z")

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Hi everyone, I’m new to Django. I am attempting to add django-import-export (4.1.1) to my admin interface in Django (5.1). I’ve followed the official documentation but I am receiving an error where the template change\_list\_import\_export.html is not recognized:

 ![Screenshot 2024-09-02 at 9.50.50 PM](https://us1.discourse-cdn.com/flex026/uploads/djangoproject/original/3X/8/e/8e44fa36a1d288ce624ee0a4af4d72f4ccc0a7b1.jpeg)

Looking at the template-loader post-mortem in the screenshot, Django is 1) searching my app first, then 2) attempting to go into the django template folder within my site-packages folder. It is not searching the import\_export folder, which I have validated exists.

Within settings.py, I have import\_export included in my INSTALLED\_APPS, and APP\_DIRS = true. It seems like everything is configured correctly, and I’m looking for help to understand why it’s not picking up these templates. Thanks in advance for any help!

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**Author:** ![KenWhitesell](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/kenwhitesell/32/280_2.png) [@KenWhitesell](https://forum.djangoproject.com/u/KenWhitesell)\
**Post date:** [September 3, 2024, 11:34am UTC](https://forum.djangoproject.com/t/template-loader-appears-to-be-ignoring-3rd-party-app/34454/2 "2024-09-03T11:34:45Z")

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Please post your `INSTALLED_APPS` and `TEMPLATES` settings, and ensure that you don’t have two copies of either of them in your settings file.

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**Author:** ![stevenyan](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.djangoproject.com/stevenyan/32/23684_2.png) [@stevenyan](https://forum.djangoproject.com/u/stevenyan)\
**Post date:** [September 3, 2024, 1:26pm UTC](https://forum.djangoproject.com/t/template-loader-appears-to-be-ignoring-3rd-party-app/34454/3 "2024-09-03T13:26:17Z")

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It turns out I had a second INSTALLED\_APPS in my file – I’ve been using Cursor (AI Editor) and it must have snuck that in there and I didn’t realize it! I removed the second instance of it (which did not have import\_export defined) and it works. Thank you!