Can anyone tell me what is “Triage Stage” in a ticket?
Thanks
Can anyone tell me what is “Triage Stage” in a ticket?
Thanks
It’s the stage the ticket is in as part of triage. Someone will review the ticket, and if it’s valid, marks it as “Accepted”.
See Triaging tickets | Django documentation | Django for more information on the ticket triage process.
Thanks @theorangeone
“Does the triage system allow anyone on the internet to mark tickets as ‘Accepted’?”
See the page I linked above:
Unreviewed
The ticket has not been reviewed by anyone who felt qualified to make a judgment about whether the ticket contained a valid issue or ought to be closed for any of the various reasons.
However, it’s up to the reviewer to self-assess whether they’re “qualified” to make said judgement. The opener of the ticket (or someone from the same organisation / with a vested interest) probably shouldn’t be the one to “accept” the ticket.