Hi there, I have a strange issue. I have a Payment app in Django, deployed on GoDaddy. In app, I need to send email to the user when their payment is successful. I am using smtplib and email libraries. The steps I did are:
- Created Application Password in Google Account
- Used my email, that app password,
587port andsmtp.gmail.comserver
The problem is, it totally works fine on my local host and I receive the email. But, it is not working on GoDaddy and I receive the following error:
[Errno 101] Network is unreachable
Traceback (most recent call last):
File "/home/g549hesohwxf/public_html/pl_payment_gateway/app/utils.py", line 52, in send_email
with smtplib.SMTP(smtp_server, smtp_port) as server:
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/alt/python311/lib64/python3.11/smtplib.py", line 255, in __init__
(code, msg) = self.connect(host, port)
^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/alt/python311/lib64/python3.11/smtplib.py", line 341, in connect
self.sock = self._get_socket(host, port, self.timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/alt/python311/lib64/python3.11/smtplib.py", line 312, in _get_socket
return socket.create_connection((host, port), timeout,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/alt/python311/lib64/python3.11/socket.py", line 851, in create_connection
raise exceptions[0]
File "/opt/alt/python311/lib64/python3.11/socket.py", line 836, in create_connection
sock.connect(sa)
OSError: [Errno 101] Network is unreachable
I searched around the web and got to know that many hosts block this ports by default to avoid spamming. I tried talking to GoDaddy support. They said following things:
- GoDaddy does not block this port
- Use the Microsoft Office 365 SMTP Server details.
I used their own details which is smtp.office365.com, 587 port and the email which I created on my domain in GoDaddy. But, I still see the same error. I reported this issue to GoDaddy and they said, they can’t help, the issue is in my app. I can’t figure out the issue as it works perfectly fine on my local host. More strange thing is, the SMTP details are of the same account which I am using in GoDaddy provided Email Account and the email account works fine and I can send the email through that, it’s just my Django app which is not able to send emails using that same account details.
Below is my email sending code:
import logging
import smtplib
from email.mime.multipart import MIMEMultipart
from email.mime.text import MIMEText
logger = logging.getLogger()
def send_email(response_status_code, response_dict, order_details):
logger.info("SETTING UP SMTP SERVER...")
smtp_server = 'smtp.office365.com'
smtp_port = 587
smtp_username = 'no-reply@parkinglink.com.au'
smtp_password = [hidden-password]
sender_email = 'no-reply@parkinglink.com.au'
receiver_email = order_details['email']
logger.info("SETTING EMAIL DETAILS...")
msg = MIMEMultipart()
msg['From'] = sender_email
msg['To'] = receiver_email
msg['Subject'] = 'New Booking Creation Status | ParkingLink'
booking_status = "NOT created"
if int(response_status_code) == 200 and str(response_dict["success"]).lower() == "true":
booking_status = "created successfully"
logger.info("WRITING EMAIL BODY...")
email_body = f"""
Dear User,
Your booking was {booking_status}.
Regards,
ParkingLink
"""
logger.info("EMAIL BODY: %s", email_body) # CODE WORKS FINE UP TO THIS STEP
msg.attach(MIMEText(email_body, 'plain'))
try:
logger.info("CONNECTING TO SMTP SERVER...")
with smtplib.SMTP(smtp_server, smtp_port) as server:
logger.info("STARTING TLS...")
server.starttls() # Secure the connection
logger.info("LOGGING INTO EMAIL CLIENT...")
server.login(smtp_username, smtp_password)
logger.info("CREATING NEW EMAIL...")
text = msg.as_string()
logger.info("SENDING EMAIL...")
server.sendmail(sender_email, receiver_email, text)
logger.info("EMAIL SENT SUCCESSFULLY!")
except Exception as e:
logger.info("Failed to send email: %s", e, exc_info=True)
Can anyone help me in this?
