Server Error 500, when sending mail

Using Django
1

I’m using Django’s smtp backend to send emails and it works on my local system with DEBUG set to false but fails to work on GoDaddy’s servers… I get the Server Error 500 problem and it points towards:-

ConnectionRefusedError at /contact/
[Errno 111] Connection refused
Request Method:	POST
Request URL:	https://www.placeholder.com/contact/
Django Version:	3.2.7
Exception Type:	ConnectionRefusedError
Exception Value:	
[Errno 111] Connection refused
Exception Location:	/opt/alt/python37/lib64/python3.7/socket.py, line 716, in create_connection
Python Executable:	/home/jnb3o6uaake2/virtualenv/APT/3.7/bin/python3.7_bin
Python Version:	3.7.11
Python Path:	
['/home/jnb3o6uaake2/APT',
 '/opt/cpanel/ea-ruby24/root/usr/share/passenger/helper-scripts',
 '/home/jnb3o6uaake2/virtualenv/APT/3.7/lib64/python37.zip',
 '/home/jnb3o6uaake2/virtualenv/APT/3.7/lib64/python3.7',
 '/home/jnb3o6uaake2/virtualenv/APT/3.7/lib64/python3.7/lib-dynload',
 '/opt/alt/python37/lib64/python3.7',
 '/opt/alt/python37/lib/python3.7',
 '/home/jnb3o6uaake2/virtualenv/APT/3.7/lib/python3.7/site-packages']
Server time:	Tue, 21 Sep 2021 12:59:08 +0000

        send_mail(subject=subject, message=message,from_email="placeholder@placeholder.com", recipient_list=["placeholder@placeholder.com"] …
▼ Local vars
Variable	Value
__class__	
<class 'core.views.ContactPageView'>
body	
{'Email': 'Email: placeholder@gmail.com',
 'Message': '1',
 'Name': 'Name: 12',
 'Phone': 'Phone: placeholder'}
form	
<ContactForm bound=True, valid=True, fields=(name;company;phone;email;message)>
message	
'Name: 12\nEmail: placeholder\nPhone: placeholder\n1'
self	
<core.views.ContactPageView object at 0x2b04035e45d0>
subject	
'Website Inquiry'

The sendmail function is highlighted.

EMAIL_BACKEND = "django.core.mail.backends.smtp.EmailBackend"
EMAIL_HOST = 'smtp.rediffmailpro.com'
EMAIL_HOST_USER = 'placeholder@placeholder.com'
EMAIL_HOST_PASSWORD = 'placeholder'
EMAIL_USE_SSL = True
EMAIL_PORT = '465'
2

I think you have misunderstanded the instructions of Godaddy. You are pointing to www.placeholder.com, when you have to point to the domain you own is Goddady. You have to change this:

EMAIL_HOST = 'smtp.rediffmailpro.com'
EMAIL_HOST_USER = 'placeholder@placeholder.com'
EMAIL_HOST_PASSWORD = 'placeholder

By the email and password you user in Goddady. By the way, you should use environment variables for this settings.

3

‘placeholder’ is a disguise for my private information eg. name, domain etc.
I just replaced my information with that

4

Some service providers block certain outbound ports. You need to check with GoDaddy to verify that port 465 is open for you to use. (Internet email spam is a real problem and ISPs take various steps to try and mitigate / limit it.)

5 
ConnectionRefusedError at /contact/
[Errno 111] Connection refused
Request Method:	POST
Request URL:	https://www.placeholder.com/contact/

Ok, Even so Django is telling you that it can’t connect with https://www.placeholder.com/contact/, Have you review the urls config?

6

It works on my local system :joy:
I’m using placeholder as a placeholder for my private information so it doesn’t get leaked…

7

Will look into it ty

8

You are connecting you development system to the Godaddy server and It Works? but with the same config in Deployment you can’ t reach the page?
Do you use a Firewall?